Quick and easy registration on AliExpress app

Learn how to quickly and easily register on the AliExpress app with our comprehensive guide.

Shopping on AliExpress is an exciting way to find incredible deals, and creating an account through the app unlocks even more savings and convenience. In this guide, we'll walk you through the simple steps to sign up on the AliExpress app, so you can start taking advantage of app-only discounts and faster checkout. Whether you're new to AliExpress or looking to streamline your shopping experience, ZiranZi is here to help you save more with expert tips and exclusive promo codes.

Step-by-Step Guide to Signing Up on AliExpress

Creating an account on AliExpress via the app is a simple process that gives you access to endless shopping opportunities and exclusive deals. Follow this easy guide to get started.

Downloading the AliExpress App

Before you can create your account, you’ll need to download the AliExpress app onto your device. Here’s how to do it depending on your phone type:

For iPhone users:

  • Open the App Store on your iPhone.
  • In the search bar, type “AliExpress” and tap the search button.
  • Once the app appears, tap the “Get” button to start the installation process.
  • After the app has installed, it will automatically appear on your home screen.

For Android users:

  • Open Google Play on your Android device.
  • In the search bar at the top, type “AliExpress” and press the search icon.
  • Once the app shows up in the results, tap “Install” to download it.
  • After installation, you’ll find the AliExpress app on your device’s home screen or in your apps menu.

Opening the App for the First Time

Once you have installed the AliExpress app, it’s time to open it for the first time.

Launching the app:

  • Tap on the AliExpress icon on your phone to launch the app.
  • You will be directed to the AliExpress homepage, where you can browse featured deals, popular products, and categories. However, to unlock the full shopping experience, you need to create an account.

Locating the “Account” section:

  • To begin the sign-up process, navigate to the Account section.
  • This is located at the bottom right corner of the screen, represented by a small icon of a person or the word “Account.” Tap this to proceed to the registration page.

Creating Your Account

Now that you’ve navigated to the account section, it's time to register.

Choosing “Sign Up” instead of “Log In”: If you’re a new user, tap the “Sign Up” option. You’ll be presented with a few different ways to register your new AliExpress account.

AliExpress app registration, person registering on tablet on a cozy sofa

Available registration options:

  • Email address: Enter your email and create a secure password. This is a simple and straightforward option for most users.
  • Phone number: If you prefer, you can register using your phone number. This method allows for fast and easy verification via SMS.
  • Social media login: You can also choose to sign up using an existing Google, Facebook, or Apple account. This method connects your existing login details, making the process quicker and easier.

Verifying Your Account

Once you’ve chosen your registration method, the next step is to verify your account.

Email Verification:

  • If you signed up with an email address, you’ll receive a verification email from AliExpress.
  • Open your inbox, find the email, and click on the confirmation link inside. This will activate your account, and you’ll be ready to start using AliExpress.

Phone Number Verification:

  • If you opted to register with your phone number, AliExpress will send you an SMS code to the number you provided.
  • Enter the verification code into the app to confirm your phone number and activate your account.

Completing Your Profile and Getting Started

After creating your account on the AliExpress app, the next step is to complete your profile. This allows for a smoother, more efficient shopping experience, as you'll have your information saved and ready to use when placing orders. Here’s how to finish setting up your profile.

Adding Personal Information

Once you've successfully signed up and verified your account, you’ll need to provide some basic personal details. This step ensures your account is fully set up and helps streamline future purchases.

Fill in your name and contact details:

  • To add your personal information, head over to the “Account” section by tapping on the icon in the bottom right corner of the app.
  • Within the account dashboard, you will find an option to edit your profile or account settings. Click on this to begin filling in the necessary information.
  • You’ll need to provide your full name and contact details, such as an email address or phone number. This is crucial for proper order tracking and ensuring all communication about your purchases is seamless.
  • Completing your profile now will make future transactions much faster and easier. You won’t have to re-enter your details every time you make a purchase, which saves time during checkout.

Saving Your Address

One of the most important steps when completing your profile is adding your shipping address. This ensures that your orders are delivered to the correct location, and having it saved will speed up the checkout process for all future purchases.

Why it’s important to add your shipping address:

  • Without a saved shipping address, every time you place an order, you’ll have to enter it manually, which can be time-consuming.
  • Adding your address in advance ensures that you can complete your purchase with just a few taps when checking out.
  • A saved address also reduces the risk of mistakes, like typos, which could lead to shipping delays or misplaced packages.

How to add or update addresses in the app:

  • Navigate to the Account section, and find the “My Shipping Address” option in the settings.
  • Tap on it and select “Add New Address” to input your details.
  • Enter your full name, address, city, postal code, and phone number.
  • If you ever need to update or change your address, you can return to this section and tap “Edit” next to the saved address.

By adding your address early on, you simplify the entire shopping process and ensure smooth, worry-free deliveries.

Securing Payment Methods

Now that your personal information and address are set, the final step in completing your profile is securing your preferred payment method. Adding a payment method ensures that you can check out quickly and securely.

Add your preferred payment method:

  • In the Account section, look for the “Payment Methods” option.
  • AliExpress offers multiple payment options to cater to a variety of preferences:
    • Credit or debit cards (Visa, Mastercard, etc.)
    • PayPal
    • Other regional payment options may be available based on your location.
  • Tap on the “Add Payment Method” button and enter your card details or link your PayPal account. This information will be securely stored and encrypted, ensuring safe transactions.

Securely store your payment details for fast checkouts:

  • Having your payment method saved allows for a seamless checkout process. Once you’ve added your payment method, you’ll be able to make purchases without needing to enter your details each time.
  • Additionally, you can manage and update your payment options anytime from within the app’s settings.
AliExpress app registration, hands entering details on smartphone

Troubleshooting: Common Issues and How to Fix Them

While signing up on the AliExpress app is usually a smooth process, sometimes technical issues can arise. From missing verification codes to app glitches, these problems can be frustrating but are typically easy to resolve. Below are some common issues you might encounter and quick fixes to get you back on track.

What to Do if You Don’t Receive a Verification Code

After registering for an account, AliExpress sends a verification code either via email or SMS. This step is crucial to activating your account. However, if you don’t receive the code, there are a few steps you can take:

Check your spam or junk folder. If you signed up with an email address, your verification code might be hiding in your spam or junk folder. Head to your email client and check these folders just in case the message was mistakenly filtered.

Double-check your email or phone number:

  • It’s possible that you entered your email address or phone number incorrectly during the sign-up process. Go back to the registration page and ensure that the details are correct.
  • If you spot an error, correct it and request a new verification code.

Request a new verification code. On the verification screen, there is typically an option to resend the code. Tap the “Resend Code” button and wait a few minutes to receive a fresh code via SMS or email.

Make sure your phone has a signal. If you registered using your phone number and haven't received the SMS, check that your phone has a strong signal. You should also ensure that your phone is not blocking unknown or international numbers, as this could prevent the SMS from coming through.

If none of these solutions work, contact AliExpress customer support to resolve the issue.

How to Reset Your Password if Needed

It’s easy to forget your password, especially if you don’t use it often or if you’ve registered with multiple accounts. If you ever need to reset your password, AliExpress offers a quick and simple process:

Tap “Forgot Password”. On the login screen, you’ll see the option for “Forgot Password.” Tap this to start the recovery process.

Choose your recovery method. You’ll be prompted to recover your password via email or SMS, depending on which option you used to register your account. Enter your email address or phone number associated with the account, and AliExpress will send you a reset link or code.

Follow the instructions:

  • If using email, open the reset link sent to your inbox and follow the on-screen instructions to create a new password.
  • For phone number recovery, enter the SMS verification code you receive, and you’ll be able to set a new password.

Update your login information. After successfully resetting your password, make sure to keep it in a safe place for future reference. You can now log in with your new password and continue shopping.

Dealing with App Glitches or Errors

Sometimes, you might encounter issues with the AliExpress app, such as freezing, crashing, or slow performance. These glitches can interrupt your shopping experience, but fortunately, they are typically easy to fix:

Reinstall or update the app:

  • One of the most effective solutions to fix app-related issues is to reinstall the app. First, delete the app from your device, then go to the App Store (for iPhone) or Google Play (for Android) and download it again.
  • If you don’t want to reinstall the app entirely, check for any available updates. Sometimes glitches occur due to outdated software, and updating the app can resolve these problems. Visit the app store, search for AliExpress, and tap the “Update” button if available.

Clear the app’s cache. Over time, apps can build up cache files that slow them down. To fix this, you can clear the app’s cache (only available on Android). Go to Settings on your phone, find Apps, select AliExpress, and then choose Clear Cache. This should improve the app’s performance.

Check your internet connection. Many app errors are caused by a weak or unstable internet connection. Make sure you are connected to a strong Wi-Fi signal or have a reliable mobile data connection. If your connection is weak, the app might have trouble loading or may freeze during use.

If the problem persists, you can contact AliExpress customer service for further assistance or check online forums for additional troubleshooting tips from other users.

Sources

For more information and detailed troubleshooting steps, you can refer to these helpful resources: